Technical Support Specialist - Xy-006

Unlock Your Career Potential Are you looking for a challenging and rewarding career in the technology industry?
Webhelp Spain is a global leader in technology and services, and we're seeking a talented Technical Support Specialist to join our team.
About the Role As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Your primary goal will be to resolve complex technical issues and provide solutions that meet our clients' needs.
Key Responsibilities Provide technical support and solutions to customers via phone, email, or chat Analyze and resolve complex technical issues Document customer interactions and issues in our system Stay up-to-date with new technologies and developments in the field Collaborate with internal teams to resolve issues and improve processes Requirements Proficient or bilingual level of French and advanced level of English Completed ICT training Knowledge of network architecture and Consumer Electronics products Good understanding of the MS Office environment Service-oriented, accurate, analytical, communicative, and good telephone etiquette What We Offer Full-time 39 hours/week permanent contract Salary 20,000 euros gross/year + up to 1,800 euros gross/year in bonus Central location in Malaga Bring-a-friend (referral) bonus opportunities Full paid training on the company and the project Career development programs, specialized courses, and language classes Join Our Team At Webhelp Spain, we're committed to creating a diverse and inclusive work environment that fosters growth and development.
If you're passionate about technology and customer service, we encourage you to apply for this exciting opportunity.
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