Technical Support Representative

* Uses effective communications skills and appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve technical problems and issues
* Responsible in ensuring that customer expectations are met and are in line with policies, practices and procedures
Responsible in meeting predetermined targets, represent the client in a professional manner and should have strong customer service skills
*Meets and/or exceeds client requirements for deliverable output
* Ability to take initiative, multi-task, and prioritize
Job Types: Full-time, Permanent
Benefits:

Paid training

Schedule:

8 hour shift
Night shift
Rotational shift

Supplemental Pay:

13th month salary
Overtime pay
Performance bonus

Experience:

Technical Support Representative: 1 year (Preferred)

Language:

English (Preferred)

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