Technical Support L2

We are a global company dedicated to the digitisation of spaces to create unique customer experiences through the integration of audiovisual systems, the generation of creative and spectacular digital content, and the application of innovative sensory marketing solutions.We currently have our own offices in 14 countries in Europe, Asia, and America and execute an average of 2,500 projects per year in 112 countries.You will be part of the TRISON team in the Technical Support department as a Technical Support Technician in our office in A Coruña.What will be your mission?Maintenance and technical management of audiovisual projects for clients in 100+ countries.What will your day-to-day life as a Technical Support Technician be like?Management, monitoring, and resolution of incidents derived from digital Marketing projects.Maintenance and technical management of displays: LCD, TVs.Configuration and maintenance of audio solutions for clients.Use of ticketing tools to track incidents.Remote technical support for breakdowns and new installations.Preparation, configuration, and layout of equipment.What do we expect from you?Professional Training in audiovisual or systems and networks.Minimum 2 years' experience in a similar position, preferably in companies in the technology sector.Fluent written and spoken English (2 open positions) and German (1 open position).Organized, dynamic, and proactive person.Analytical and detail-oriented.Capacity for planning, problem-solving, and teamwork.Why TRISON?At TRISON, you will join an innovative company, with projects in more than 112 countries and in constant growth.If you are interested in technology, this is the place for you. You will be in contact with the most innovative technological solutions in the sector.Hybrid teleworking system: We are committed to a semi-presential work model with the possibility of teleworking on Fridays.If you think you can fit in this position and that this could be the new challenge you are looking for, join us!#J-18808-Ljbffr