Are you interested in technology and know a few things about it?Do you want to be part of a multicultural team in a company that works alongside well-known brands?You want to live in beautiful Barcelona?Then this could be the perfect opportunity for you to have the experience of a lifetime!
Your responsibilities and impact as a Technical Support Advisor will be:
Provide support to customers by responding to inbound requests and documenting relevant case information.
Handle technical customer contacts for a variety of products through several communication channels.
Answer and solve technical questions and problems that customers might have through phone and email.
Provide service with high quality, using the technical knowledge learned from internal training and support systems.
Ensure excellent customer satisfaction by responding in an appropriate and friendly manner.
Skills, qualifications and interests you need to succeed in this role:
You are a native Danish speaker with a good level of English.
You are looking for a job opportunity abroad.
You are motivated and committed to your work.
You have a good understanding of the MS Office environment.
You are a team player and willing to work with many other nationalities.
Sales background is a plus.
What's in it for you?
Working hours: Monday to Friday, from 8:00 to 16:00.
Competitive salary.
Opportunity to be part of a challenging and fast-paced environment.
Possibility to collaborate with some of the biggest brands in the industry.
A multicultural and international environment.
Fully paid training, professional development, and career evolution.
Your Future Company:
Started up by two French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees.
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