What You'll Do:
As a Technical Solutions Engineer, you will play a critical role in supporting the supply-side operations of the CGRID platform, working closely with new and existing publishers to maximize their performance and effectiveness. Your responsibilities will include optimizing their integrations platform wise, ensuring seamless performance, and resolving any technical challenges that may impact their success on our platform. You'd act as the technical specialist, collaborating closely with Client Services and Product teams to troubleshoot, escalate and resolve technical issues affecting media trading. This involves maintaining and/or creating technical documentation. You'd also stay at the forefront of the adtech industry advancements, integrating these insights into processes, tools, and products to drive efficiency. Your role would bridge technical expertise with client satisfaction, contributing directly to improving platform performance and operational excellence.
Act as an entry point of tech expertise inside the Yield Operations team
Work closely with the Client Service & Sales teams acting as a technical expert and operational support
Keep ownership over the internal tech docs and their updates
Drive improvements in the area of responsibility: processes, toolset, product, revenue results
Carry out routine research and data analysis for media trading optimization and troubleshooting purposes
Monitor media trading and performance metrics according to procedures and reach proactively in order to maintain platform healthiness
Work closely with the Analytics team in order to put together robust tools & processes for yield optimization
Watch over the industry tech updates and work closely with the product team in order to improve internal/external product usage experience
Escalate systematic tech and operational issues in order to improve the efficiency of Yield-Ops and BD teams communication
Who You Are:
Deep understanding of the tech side of the AdTech ecosystem (GAM (Google Ad Manager), HB, SDK, Prebid, TCF2.0, SSP/DSP etc.)
Attention to details and good problem-solving skills
Outstanding analytical abilities
Strong presentation skills
Proficiency in SQL, experience in log-level data analysis
Basic coding experience, preferably JavaScript and Python
Demonstrated communication skills
We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application!
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