Technical Service Representative (Telco)

Nezda Technologies Inc. is currently hiring for Technical Service Representative (Telco) .
Salary: P 30,000 package.
Location: Ortigas, Pasig.
Qualifications: Generic BPO profiles and Telco experience.
At least 1 year minimum experience.
Undergraduate is okay; open to HS Graduate (old curriculum).
Should be okay to report onsite fully during training (4-6 months); eligible for hybrid set-up once endorsed to production.
Job Responsibilities: Support our Australian Internet and home phone customers by troubleshooting technical issues with home internet setup, Wi-Fi, and speed.
Resolve technical support queries via telephone.
Provide excellent customer service.
Diagnose and escalate faults.
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