Technical Service Representative (Telco)

Nezda Technologies Inc. is currently hiring for Technical Service Representative (Telco).

Salary: P 30,000 package.
Location: Ortigas, Pasig.

Qualifications:Generic BPO profiles and Telco experience.At least 1 year minimum experience.Undergraduate is okay; open to HS Graduate (old curriculum).Should be okay to report onsite fully during training (4-6 months); eligible for hybrid set-up once endorsed to production. Job Responsibilities:Support our Australian Internet and home phone customers by troubleshooting technical issues with home internet setup, Wi-Fi, and speed.Resolve technical support queries via telephone.Provide excellent customer service.Diagnose and escalate faults.
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