Technical Service Operator In Bacelona - Healthcare | (Bvp-380)

Deenova has been developing and supplying solutions for the management of medicines and medical devices in the hospital sector since 2004.Today, Deenova is the leading European Group in robotic solutions for the unit dose medicines management.Deenova introduced a new business model; operates as a service provider and offers hospitals and nursing homes flexible and made-to-measure solutions.Technical Service Operator in Barcelona - Healthcare SectorWe are looking for a high-performing Technical Service Operator able to manage entirely the process of technical assistance to the automated and integrated equipment in the hospital.Responsibilities:Technical assistance activities (corrective, scheduled and periodic)Diagnosing and solving faultsCreating status technical reports for management and headquarter technical staffResolve tickets representing customer-generated support requests or problems and troubleshoots technical and process issues to maintain productivityKeeping the relationship with the customer (hospital pharmacy staff) to make sure that expected activities are running correctly.The position sought will be responsible for maintenance activities of automated unit dose drug repackaging equipment.Necessary Skills:Technical Knowledge:Characteristics and functionality of equipment with pneumatic, electrical automation systems; functionality of sensors and actuators; basics of electronics.Computer Skills:Knowledge of the use of Windows systems, Office or equivalent, basic knowledge of relational database.Other Skills:Excellent problem-solving, cross-functional technical knowledge to handle both hardware technical support and software interfacing activities in a coordinated manner, collaborative attitude and focused on customer service.Qualifications:Technical High school diplomaInterpersonal skills are essential as it is necessary to interact with end users.Years of experience: previous experience as a field technical support operator is requiredLanguages and level of knowledge: fluent English or ItalianAvailability for overtime and on call.El anuncio original lo puedes encontrar en Kit Empleo: Technical Service Operator - Kit Empleo
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