Technical Service Engineer-Spain

Key responsibilities : 1.Includes the same responsibilities as the office-based role.
Mobile phone can also be sued for extra support.
2.Field service for customer, conduct/support field trial and commissioning for C&I projects.
3.Provide periodical on-site training for Pylontech customers (min.
twice per month).
4.Create demo on ESS system level (mobile, in a van or etc.)
for better field training experience.
5.Gather technical info from customer/competitor and feed back to R&D.
6.Mediate with aggravated cases and settle cases amicably 7.Attend sites where phone support could not get to a satisfactory conclusion 8.On-site repairs/adjustment (upgrade, etc.)
for distributors or project commissioning purpose.
9.Build good relationships with local customers and installers.
10.Frequent local business trip shall be considered.
Requirements: 1.
Bachelor's degree in electrical engineering or a related field, as well as technical experience in the installation and maintenance of energy storage systems.
2.
At least 1 year of experience in technical service roles related to energy storage or renewable energy.
3.
Effective communication skills, problem-solving skills, and the ability to work independently and as part of a team are critical, as well as being able to work under pressure.
4.
Applicants are expected to have a strong customer focus, technical expertise, and the ability to adapt to change.