Technical Service Engineer Expert

col-wideJob Description:Minimum experience: 10 years in DDBB administration in z/OS environments._- Technical knowledge:_- _Knowledge of the z/OS Operating System. _- _Advanced knowledge in TSO/PFD and JCL._- _Knowledge of DB2 administration._- _Knowledge of IMS administration._- _Knowledge of CICS administration. _- _Knowledge of database backup and recovery._- _Knowledge of CLIST and REXX language and procedures._- _Knowledge of ASSEMBLER and COBOL languages._- _Knowledge of tuning and capacity planning in BBDD._**Key Performance Indicators**- Feedback from Customers, Service Delivery Management, Project Manager etc.- Technical Assessments.- Proven track record of problem resolutions.- Evidence of sharing and re-use of knowledge- Successful production of documentation.- Successful management and implementation of changes.- Improvement/enhancements to service delivery.- Meets and improves service level requirements.- Successful management of escalations in a timely manner.- Meets project deadlines and costs within own area of responsibility.- Errors with workarounds or fixes provided in a timely manner.- Up to date personal learning plan