.Technical Program Manager, Region ServicesJob ID: 2680663 | Amazon Web Services Australia Pty LtdAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Amazon Web Services (AWS) is seeking a Technical Program Manager (TPM) to join the region Services organization and serve as a technical resource and to take the lead solving some of the toughest operational challenges in some of the most sensitive and mission critical clouds. The TPM will be responsible for driving large-scale global projects and initiatives, leading cross-functional teams focused on the delivery of new workflow features and tools that enhance productivity, open capacity at a faster rate and secure devices to AWS standards. We are looking for a passionate, deeply technical, and results-oriented Technical Program Manager (TPM) to define and drive Region Services initiatives. You will have a proven track record of planning and delivering complex programs with multi-year roadmap, using Agile and incremental delivery methods.This position requires that the candidate selected hold or be able to attain an Australian Government Security Vetting Agency clearance.Key job responsibilitiesMentor, train, and develop career progression for indirect reports and members of the organization (Technicians and Technical Program Managers).Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.Develop, improve, and share operational best practices across the region and with peers globally.Gather business requirements, document functional and design specifications, define User Acceptance Criteria for testing software, ensure systems capture applicable data to enable the customer to measure how effective their processes and leveraged software are from a day to day basis, identify and assemble the appropriate resources for each project, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project.Contribute with cross-functional business and technical skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints.Present to Sr
