We are looking for a Implementation Consultant to join our team to implement the Unycom solution for new customers.
As an Implementation Consultant, you will be part of the Unycom solution On-boarding/Implementation team. The Unycom solution is an Intellectual Property Management Solution for global companies. Our clients use our solution to manage their inventions, patents, designs, trademarks, contracts, etc. The Unycom solution is used as a communication and collaboration platform between internal and external users. It is the workflow solution of the IP department to manage their internal processes.
What will you be doing in this role?
Be an Expert in our Unycom implementation projects
Work collaboratively and closely as part of our project team with our customers and Clarivate internal project managers, migration experts, and other implementation consultants
Perform user trainings for our customers (remote or on-site)
Perform workshops to analyse and define customer tailored processes (remote or on-site)
Configure customer processes in the Unycom solution via the user interface and/or Oracle database
Be the main contact for customer regarding Unycom features and configuration of the Unycom solution during the projects
Work collaboratively and closely with different internal teams
About You – Experience, Education, Skills, And Accomplishments
5+ Years' experience as an Implementation Consultant or similar
You have interest or already gathered experience in working in Intellectual Property areas (IP)
Next to your interest in working closely with customers, you like to align and implement processes and configurations
You have a strong interest in implementing software
You have strong presentation and moderation skills
You have advanced knowledge in the usage of PL/SQL
You have relevant project experience
Excellent command of English and German (spoken and written)
Willingness to travel
It would be great if you also had
Experience with IP management software, preferably the Unycom software
Strong analytical skills and abstract thinking
Technical affinities (e.g., for configuration via the user interface)
Advanced knowledge of MS Office (e.g., PowerPoint)
A proactive and organized way of working
About The Team
The team is located in Graz (Austria) and Munich (Germany) and consists of Project managers, Implementation Consultants with IP (Intellectual Property) background, Implementation Consultants with technical background, and Data Migration Experts. A collaborative environment where team members work closely together and with Product Management, Premium Service, and Presales teams.
Hours of work
Full-time, permanent role based in either our Graz, Munich, Barcelona, or Belgrade offices on a hybrid basis, 2 days per week in the office.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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