Technical Front Office (Dutch/Flemish Speaker) | [U754]

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?

Then this job in sunny and vibrant Barcelona might be for you!


Tasks
Your responsibilities and impact working as a Technical Front Office Specialist will be:
Supporting customers with inquiries related to telecom services, focusing on technical questions.Maintaining and updating the customers' accounts.Ensuring high-quality service and customers' satisfaction.Dealing with sensitive data. Requirements
Skills, qualifications, and interests you need to succeed in this role:
A native level of Dutch and a good level of English.Having an interest in technical support and troubleshooting.Being an attentive listener, comfortable and skillful at communicating with people.Being energetic, innovative, and working proactively at a fast pace.Being able to handle sensitive data reliably. What's in it for you? Type of contract: Indefinido.Fulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible).Training: 3 months.Equipment provided.Growing opportunities within the company.Events with the team.Free Spanish lessons.Meal allowances possible.Constant training.International environment.Support from the company regarding NIE and SSN. Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
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