About the RoleWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value across borders, through cities and overseas.No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.We're unique too. We were established to find a better way for the global financial community to move value a reliable, safe and secure approach that the community can trust, completely.We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust.Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast.In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.Why Should You Apply for the Technical Financial Consultant Role at Swift?Are you looking for a challenging opportunity in the information technology field? Do you want to be part of a world-class organization that is driving innovation in the financial industry?If so, then the Technical Financial Consultant role at Swift is the perfect fit for you.In this role, you will have the opportunity to collaborate closely with clients in order to grasp their technical requirements and business needs.You will be responsible for spearheading the implementation of Swift products, ensuring a seamless integration with clients' current systems.Furthermore, you will offer continuous technical assistance and support, and conduct training sessions for clients regarding the utilization and upkeep of Swift products.As a valued member of our diverse team, you will collaborate with professionals from various groups such as sales, marketing, and product development to ensure client satisfaction.Your effective communication and presentation skills will be essential in providing regular updates on project progress, risks, and issues.With Swift, you will work in a dynamic and innovative environment where your contributions will have a direct impact on the success of the organization.You will be part of a team that values collaboration, continuous improvement, and innovation.ResponsibilitiesCollaborating with clients to understand their technical requirements and business needsProviding expert advice and technical solutions tailored to client specificationsConducting regular meetings and updates with clients to ensure project alignment and satisfactionLeading the implementation of Swift products and ensuring seamless integration with client systemsConfiguring and customizing Swift solutions to meet specific client requirementsCreating and implementing detailed project plans, including schedules, key objectives, and allocation of resources.Offering continuous technical assistance and resolution for any concerns related to Swift products.Assisting clients with product upgrades, patches, and new releasesDeveloping and delivering training sessions to clients on the use and maintenance of Swift productsCreating comprehensive documentation, including user manuals, technical guides, and FAQsCollaborating closely with diverse teams to fulfill client requirementsEffectively communicating with relevant individuals to provide updates on project progress, risks, and issues.Keeping up-to-date with industry trends and advancements in Swift products and technologiesRecommending improvements and optimizations to enhance product performance and client satisfactionEnsuring all solutions meet industry standards, regulations, and recommended approachesImplementing security measures to protect client data and ensure product integrityFollowing Swift principles to identify and mitigate potential risksWhat Will Make You Successful?Bachelor's Degree in Computer Science or related fieldAt least 3 years of experience in financial technical services or related industryStrong problem-solving abilities for addressing IT product and OS concernsDemonstrated capacity to thrive in a diverse, multi-cultural, multi-country team environment, while also excelling in independent work settings.Customer orientation and commitment to deliverGood communication and presentation skillsFluent in English (written and spoken) and a second major European language (French, Spanish, German, etc.)Willingness to travel (up to 35% within Europe, Middle East, and Africa)Knowledge of MS Windows Server Administration, and Unix (Linux RHEL)Knowledge of TCP / IP and networkingPreferred qualifications:Experience working within technical projectsKnowledge of IBM AIXKnowledge of Swift products, services, solutions, and/or standardsKnowledge of Public Cloud providers (Azure, AWS, and GCP)SWIFTNet or other Swift certificationsJoin Swift and be part of a diverse and inclusive environment where your unique perspectives and ideas are valued. We believe in creating an environment where everyone's voice counts, and where you can reach your full potential.If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.Don't meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.What we offerWe put you in control of your careerWe give you a competitive packageWe help you perform at your bestWe help you make a differenceWe give you the freedom to be yourselfWe are creating an environment of unique individuals like you with different perspectives on the financial industry and the world.An environment in which everyone's voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.
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