Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?
Then this job in sunny and vibrant Barcelona might be for you!
TasksYour responsibilities and impact working as a Technical Customer Service Specialist will be: Supporting customers with inquiries related to telecom services, focusing on technical questionsMaintaining and updating the customers' accountsDealing with sensitive dataEnsuring high-quality service and customer satisfactionRequirementsSkills, qualifications, and interests you need to succeed in this role: A native level of Dutch and a good level of EnglishHaving an interest in technical support and troubleshootingBeing an attentive listener, comfortable and skillful at communicating with peopleBeing energetic, innovative, and working proactively at a fast paceBeing able to handle sensitive data reliablyBenefitsWhat's in it for you? Type of contract: IndefinidoFulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible)Training: 3 monthsEquipment providedGrowing opportunities within the companyEvents with the teamFree Spanish lessonsMeal allowances possibleConstant trainingInternational environmentSupport from the company regarding NIE and SSNYour Future Company: This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
Living in Barcelona: What to Expect The unique experience of an international and diverse cultureA beautiful beach city surrounded by both coastal towns and mountainsDelightful gastronomic experiences of Spanish, Catalan, and World cuisinesQuite a dynamic and active urban life where it is difficult to get boredSunny days, Mediterranean weather, and a relaxed lifestyleAn attractive startup and innovation hub with exciting opportunities
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