Ragnarok is a rapidly-expanding full-service agency with teams in the US, Europe, and Asia.
As a marketing + dev agency rolled into one, we bridge the gap between creative, marketing, and technology.
We specialize in cross-channel content strategy, creation, and distribution (email, paid social, push, SMS, web, video), and MarTech implementations.
We work with 50+ clients, ranging in size from companies like YETI, Upside, and Nutrafol to established marquee brands like A+E Networks, Afterpay, and Stanley Black & Decker.We are seeking a full-time Technical Consultant with hands-on experience in marketing automation tools and a strong understanding of Customer Data Platforms (CDPs).
The ideal candidate combines expertise in email marketing and marketing operations, with a potential background in software engineering.
We're looking for a proactive and driven professional eager to expand their skill set and succeed in the fast-paced, ever-evolving MarTech landscape.In this role, you will lead implementations across platforms like Braze, Iterable, Segment, mParticle, OneSignal, and Mixpanel, applying your technical expertise to navigate the nuances of each tool and deliver seamless integrations.
This fully remote, client-facing position offers the chance to work at the cutting edge of marketing technology while contributing to impactful solutions for diverse clientsResponsibilities:Guide a MarTech platform implementation from beginning to end, leading the documentation/planning process, while effectively managing all Ragnarok deliverables and communications with the client Lead projects and consistently communicate project deliverables with clients and internal teamsConsult with customers on their marketing use cases in order to advise on the set-up and execution of their program in the platformRecognize opportunities and solutions to key business challenges through technology and provide guidance on getting more value out of current toolsProvide support on marketing analytics and reporting, as neededThe ideal candidate:Has technical experience configuring automated campaigns and journeys within Lifecycle marketing tools such as Braze, Iterable, Klaviyo, customer.io, or similar platformsExperience determining cross-platform technical requirements for tools across the MarTech stackHas platform experience designing and implementing solutions within Segment, Rudderstack, mParticle, Tealium, or similar CDPsHas experience with other tools across the MarTech stack including analytics, enrichment, and attributionUnderstands multi/omni channel transactional and marketing messagingUnderstands marketing attribution and can audit platform integrations and attribution dataExperience with JSON or SQL/data modeling best practicesExperience in data activation using reverse ETL tools like Hightouch or CensusProficient with scripting languages (python, javascript) and lambda functionsHas the ability to clearly articulate/present technical topics to a non-technical audienceHas superior written skills, epic organization, email etiquette, and communication skillsIs a people person.
Has a good attitude, friendly, and thrives in a team and client facing environmentIs a self-starter and motivatedMinimum requirements to be considered:3+ years of software implementation support experience5+ years of experience in client or key stakeholder interaction5+ years of work experience in a corporate settingExperience with the following (or similar) platforms: Iterable, Braze, Sailthru, Cordial, Klaviyo, Mailchimp, Responsys, Cheetahmail, Simondata, Segment, Tealium, mParticle or Salesforce Marketing CloudExperience with cross-functional teams including engineers, executives, and stakeholdersBenefits include:A diverse, inclusive, and fun teamUnlimited vacation and sick daysYear-End BonusesLearning and development allowanceRagnarok, Inc. is an equal opportunity employer.
We do not discriminate and all employment decisions at Ragnarok are based on current business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition and history, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, past or present military service, veteran status, or any other status protected under federal, state, or local law.