Technical Business Analyst (Automotive Sector) - [Xz-370]

Multinational Company Automotive (Final Company) Position: Technical Business Analyst (Experience with Miles or similar platforms is valuable)

Responsibilities: Provide hands-on development and configuration skills with the Sofico Miles system or similar platforms (e.g., Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab).Provide Level 2 Miles Support to multiple European countries (knowledge of other automotive platforms is valuable).Triage incidents and defects, either internally or with Sofico.Solve incidents and fix defects.Implement small to medium system changes and consult on large changes.Become an EU expert for configuration and functional capabilities of Sofico Miles software, including:Formula writingSchedulingWorkflowFunctional configurationLog interpretationUser administrationData query, extraction, and uploadReportingProvide 2nd level application support for functional and technical questions.Ensure and maintain system standardization across all countries.Engage with IT vendors to prioritize and follow up on incidents and change requests until timely resolution.Continuously improve business experiences and identify solutions to enhance efficiencies.Interesting professional opportunity

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