Technical Application Scientist II, Chemistry, Italian and English speakerAbout us: Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $30 billion. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. At Thermo Fisher Scientific, each one of our 80,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.The Job: Looking for an engaging and dynamic role? In our Technical Support position, you will not be bored. Be prepared to encounter captivating inquiries from researchers that will challenge your scientific knowledge. This job also entails regular collaboration with various departments and colleagues to effectively resolve inquiries, allowing you to showcase your creativity and adaptability by finding rapid and efficient solutions. Continuous learning is important in this role, as you'll be expected to share your expertise and experiences with your peers, while staying updated on the latest products, solutions, and processes. If you thrive on working with technical information and enjoy interacting with people, this position is tailor-made for you.What we like most being a Technical Application Scientist (TAS): Technical Application Scientists are sharing the expertise and technological advancements with researchers, helping them in making the world a better place—whether they're discovering a cure for cancer, protecting the environment or making sure our food is safe. The job is all about the customer and providing help and guidance. A satisfied customer with positive feedback for the support you have provided is worth more than anything else and is ultimately a validation for the quality of your work. You will be supporting Thermo Fisher Scientific products to both internal and external customers.What will you do:Accurately record pertinent information from customer contacts in Customer Relationship Management systemRecommend and implement improvements in processes, FAQ and technical informationParticipate in additional special team or individual projectsEducation and competencies required:A Master's degree in Chemistry, Biochemistry or a similar field.1-5 years laboratory experienceEffective communication, both written and oralCustomer centric attitudeProficient in Italian and EnglishWhat's in it for you:Competitive salaryAnnual Incentive bonusGenerous benefits packageExcellent career progression as part of a global organisationAn innovative and international working environmentThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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