Detalles del empleoTipo de empleo: Jornada completaTurno y horario: De lunes a viernesUbicación: 28108 La Moraleja, Madrid provinciaBeneficios: Teletrabajo opcionalDescripción completa del empleoWork Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob DescriptionTechnical Application Scientist I, Chemistry, English speakerAbout us:Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $30 billion. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them.At Thermo Fisher Scientific, each one of our 80,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.The Job:Looking for an engaging and dynamic role? In our Technical Support position, you will not be bored. Be prepared to encounter captivating inquiries from researchers that will challenge your scientific knowledge. This job also entails regular collaboration with various departments and colleagues to effectively resolve inquiries.Continuous learning is important in this role, as you'll be expected to share your expertise and experiences with your peers, while staying updated on the latest products, solutions, and processes.If you thrive on working with technical information and enjoy interacting with people, this position is tailor-made for you.At Thermo Fisher Scientific, we provide an environment that fosters growth, development, and challenging work opportunities throughout your career. For this entry-level fixed-term position (12 months), we are currently seeking candidates based in the Madrid region to join our Alcobendas office.What will you do:Provide technical support for Thermo Fisher Scientific Chemical product lines and services by answering customer technical inquiries received via telephone, email or web chatAccurately record pertinent information from customer contacts in Customer Relationship Management systemParticipate in trainings on products and continuing education on new applications and technologiesRecommend and implement improvements in processes, FAQ and technical informationParticipate in additional special team or individual projectsEducation and competencies required:A BSc. or MSc. degree in Chemistry, Biochemistry or a similar field3-6 months laboratory experienceEffective communication, both written and oralCustomer centricityProficient in English. Proficiency in another language (French, German, Italian or Spanish) will be a strong advantage.What's in it for you:Competitive salaryAnnual Incentive bonusGenerous benefits packageAn innovative and international working environmentApply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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