About UsArdena is a leading contract development organization for the pharmaceutical industry. We assist pharmaceutical companies, from virtual biotech to big pharma, in bringing their valued molecule(s) to the clinic and market. We provide a comprehensive and integrated portfolio of drug substance and drug product development, manufacturing, logistics, and bioanalytical services.Ardena is a rapidly growing international organization with a dedicated team of over 500 professionals operating from 5 sites in Belgium (Gent), The Netherlands (Oss, Assen), Sweden (Sodertalje), and Spain (Pamplona). Ardena has an open and transparent culture: team spirit, an open mindset, and ownership are important values in our company.We are a dynamic drug developer offering exciting career opportunities to skilled and motivated people who want to work in a fast-growing market within the global pharmaceutical industry. Do you want to work in a challenging contract research and development environment, where experts come together to develop innovative drugs for unmet medical needs? Do you want to further develop Ardena and grow with us by becoming our next colleague? Then we might have the right opportunity for you.PositionFor the Ardena Corporate IT team, we are looking for a Technical Application Manager.What You Will Work OnWe are working in a GxP environment with different systems composed of a database, one or more application servers, and sometimes remote desktop environments. Your role will be involved in supporting the maintenance and growth of these systems on a corporate, division, and local level.Your Key ResponsibilitiesYou are the point of contact within the IT team regarding the technical applications and main liaison between the key user and 3rd party service providers.You analyze the requirements and change requests from the business and assist in the process to define priorities.You will provide proactive advice on how to fully utilize the functionalities of applications and ensure that improvement opportunities are quickly identified.You will ensure that all (key) users of the application are and remain informed of the correct operation of the application, documented as much as possible.You participate in the analysis, implementation, and delivery of new applications together with the Business Application Manager and the IT Project Manager.You manage the day-to-day support (incidents, change requests, problems) to ensure a fast, efficient, and customer-focused service.You keep yourself up to date with the latest developments and insights.You will closely work together with cross-departmental key-users in the business (Finance, Materials Management, Purchasing) as well as with the other Application Owners in the Business Solutions team.
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