Experian is a global data and technology company, powering opportunities for people and businesses around the world.
We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software.
We also assist millions of people to accomplish their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data.
As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries.
Our corporate headquarters are in Dublin, Ireland.
Learn more at experianplc.com.
Position OverviewWorking in DA Application Support contributing to customer support and service levels by providing 2nd line business and Technical and Business related product support to clients using the Experian Core DA product set.
Work will include dealing with live product configuration incidents (including investigate & resolve), system enhancements (requirements definition and implementation), and system optimisations.
ResponsibilitiesProvide 2nd line business and technical product support to clients.Investigate and resolve live product configuration incidents.Define requirements and implement system enhancements.Optimize systems for improved performance.Minimum RequirementsIT Degree or equivalent standard.Approximately 3 years of working experience in the field of application/customer support.Third-party software understanding.Solid knowledge of application support (SQL, WINDOWS platforms).BenefitsGreat compensation package and bonus plan.Core benefits including Experian shares discount and wellness program.Flexible work environment, hybrid model of teleworking.Flexible time off including volunteer time off, personal leaves, and paid holidays.Proud to be a World's Best Workplace 2024 Our uniqueness is that we celebrate yours.
Experian's culture and people are main differentiators.
We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on.
Experian's people-first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few.
Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success.
Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability, or age.
If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together.
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