Technical Account Manager (South) Sector: Sales and Business Development Role: Manager Contract Type: Permanent Hours: Full Time DESCRIPTION At Amazon, our vision is to be earth's most customer-centric company.
In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.Com.
Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow.
As a trusted advisor, an AWS Technical Account Manager has a direct impact in helping our customers gain the most value from cloud technology.
You'll craft and execute strategies to drive our customers' adoption and use of AWS services.
This includes a range of products such as EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country, ranging from rising startups to large enterprises going through significant transformation.
You'll provide advice on architecture, support strategy, project, and launch planning, as well as ongoing operational issues.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including the public sector.
The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.
AWS Support partners with a global list of customers building mission-critical applications on top of AWS services.
Key Job Responsibilities Build solutions, provide technical guidance, and advocate for the customer.
Ensure AWS environments remain operationally healthy while reducing cost and complexity.
Develop trusting relationships with customers, understanding their business needs and technical challenges.
Drive technical discussions regarding incidents, trade-offs, and risk management using your technical acumen and customer obsession.
Consult with a range of partners from developers to C-suite executives.
Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
Proactively find opportunities for customers to gain additional value from AWS.
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