We are looking for a Tech Conversational AI Lead. It's an exciting time to join AXA Partners! As part of the Data & Innovation Office, the Automation & AI team located in Spain is aiming to create value for AXA Partners business and transversal departments by implementing and industrializing the deployment of innovative IT initiatives using Automation solutions, including conversational AI technologies.If you are passionate about problem-solving through innovative technology with a business focus, this position is tailored for you.As the Tech Conversational AI Lead at AXA Partners,you will play a pivotal role in directing the technical aspects of Conversational AI initiatives on a global scale. Your expertise will be instrumental in orchestrating the seamless delivery and ongoing maintenance of Conversational AI solutions, ensuring they align with organizational objectives and meet the highest standards of excellence.Key ResponsibilitiesDefine and implement the technical strategy and roadmap for the Conversational AI solutions, in collaboration with the head of the Automation & AI and the architecture team.Ensure the compliance of the Conversational AI solutions with the architecture, security, data privacy, and quality standards of AXA Partners, as well as the regulatory and contractual requirements.Manage the technical aspects of the Conversational AI solutions, such as the infrastructure, configuration, integration, performance, scalability, availability, monitoring, and troubleshooting.Support the technical activities of the Conversational AI solutions, such as development, testing, deployment, maintenance, and support, with the internal and external teams and vendors.Provide technical guidance and support to the Conversational AI, Data Science & AI team, as well as the business units, on the best practices and the latest trends of the Conversational AI solutions.Identify and evaluate new Conversational AI technologies and solutions that can bring value and innovation to AXA Partners, such as the usage of Generative AI, more specifically LLMs.Lead and execute PoC & PoV projects on Conversational AI, in collaboration with internal and external stakeholders, to demonstrate the feasibility and value of innovative solutions for AXA Partners.Support the Factories into the definition of the best Conversational AI use cases to be promoted internally and the business case creation.Su PerfilMust haveBachelor's degree or higher in Computer Science, Engineering, or related field.6 years of experience in IT, with a focus on Conversational AI solutions, such as chatbots, voicebots, NLP, NLU, NLG.
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