.Tech Business Analyst – Iberia People & Corporate Tech ProductsFull-timeContract Type: PermanentIAG Tech is part of International Airlines Group, one of the world's leading airline groups, with 598 aircraft flying to over 270 destinations, carrying more than 120 million passengers each year.IAG Tech provides world-class IT solutions to IAG's operating companies which include Aer Lingus, Avios, British Airways, IAG, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling.Purpose of the roleReporting to the People & Corporate Tech Product Owner, inside the IB CDIO organization of IAG Tech, the Tech Business Analyst will be a member of the People & Corporate Product team, which delivers all support and enhancement activities of the Success Factors and PeopleSoft systems, and other related in-house applications.The objective of the role is to be the bridge between the Business and IAG Tech (including 3rd party solution providers) by understanding and capturing the business needs in a way that enables IT to develop, test, and deploy solution(s) that deliver the target business benefits. The Tech Business Analyst should be the reference partner for any question, doubt, or request related to IT.AccountabilitiesUse structured best practice methodologies to understand the business needs, target benefits, and priorities.Create and manage requirements workshop plans and lead the workshops to ensure objectives are achieved.Capture and document the business requirements in a structured format that enables IAG Tech (including 3rd party solution providers) to deliver solution(s) that meet the business need.Support IAG Tech (including 3rd party solution providers) with designing the solution(s).Support the creation of test cases (technical and business).Consider both business needs and the IAG Tech Enterprise Architecture Strategy (including defined standards) when supporting IAG Tech with solution design.Manage the review and sign-off/approval of documented requirements, covering the following as a minimum input – business/customer, quality – defined business analysis/document standards, output – IAG Tech/solution provider.Ability to deliver on several projects simultaneously, with varying breadth and complexity depending on experience.This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities.Key StakeholdersExternal:Strategic partners and solution providersInternal:Business stakeholdersDelivery Leaders (Product Manager, Product Owner, Scrum Master, Support Lead)IAG Tech ArchitectureIAG Tech Software EngineeringCyber SecurityEducation Required:Educated to degree level.Recognised Business Analysis qualifications (e.G., BCS Certification in Business Analysis).Recognised Agile and Waterfall qualifications.Recognised process engineering qualifications
