.LOF Xpress Oil Change is currently seeking a highly organized and energetic individual to join our team as a Team Member working shifts Monday through Friday (shifts vary between 5:45am-7:30pm) as well as Saturday and Sunday in Ames as a Lower Bay Team Member. As a Team Member, you will be responsible for providing a fast, reliable, and friendly service to our customers. You will be working in an automated process that begins with kiosks and requires you to maintain the machines, operate the drive-thru window, perform the services the customer requests, and assist in facility maintenance. The successful candidate will have excellent customer service skills, be able to work in a fast-paced environment, and be able to work well in a team environment.LOF Xpress Oil Change is not just another quick-lube. Our company was built on a simple yet valuable concept - providing lube, oil, and filter changes in minutes without ever having to get out of the car. We strive to provide a quick-lube experience that is fast, reliable, and hassle-free. Our entire process is automated, from the kiosks that allow you to choose your services, to the audio and video recording of the services provided and shown on monitors for your convenience. We are changing oil changes.Responsibilities Create a welcoming experience for each customer by greeting each individual.Safely and accurately operate company-owned tools and machinery.Work at a fast pace to meet speed expectations for LOF Xpress services.Accurately explain and recommend services to customers.Perform lube, oil, and filter changes within minutes, and on occasion, without customers having to leave their vehicles.Operate the point-of-sale system and handle money accurately.Adhere to all safety rules, conduct guidelines, and performance expectations as specified by the Team Member Handbook and Safety Manual.Promote and participate in a positive team culture.Report to all shifts on time, when scheduled, and work a varied work schedule, based on business needs.Be willing to cross-train and work in all areas of the facility.Participate in facility maintenance by participating in daily cleaning tasks and routine maintenance, including weather-related tasks and tool organization and maintenance.Minimum Requirements High school diploma or equivalent.Ability to work in a fast-paced environment.Excellent customer service skills.Strong communication and interpersonal skills.Ability to work well in a team environment.Attention to detail and accuracy.Availability to work flexible hours.No previous lube technician experience is required; we will train.Physical Demands and Work Environment Extended periods of time standing on hard surfaces, such as concrete floors.Exposure to loud noises and fumes.Exposure to outdoor conditions such as heat, cold, rain, and snow
