.Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Team Manager in Malaga (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.Career growth and personal developmentWe'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.What you will do in this roleAs a Team Manager in our team, you will:Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversationsLead and coach team members through strong call coaching of their customer sales callsLead team to meet and exceed team targetsDocument coaching outcome and agreed next actionAccurately assess risk and identify exceptional performance plansDrive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracyHave meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future rolesAssess team capability & build talent pipelines where neededSpend time learning your team's capabilities & actively build talent pipelinesBe able to design and set productivity and sales targets/quota in line with market trendsYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:Are native or proficient in Italian plus fluent in English. Spanish is a plus!5+ years of sales or business development experience3+ years of team management experienceBachelor's Degree or Associate's degree requiredStrong interpersonal skills, excellent written and verbal communications skillsSuperior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improveWork well in a diverse team and enjoy a dynamic and changing environmentAchievement and success-driven personality4+ years of experience using a CRM tool (Dynamics, SalesForce or other) is requiredIf you feel you don't check every box, we still encourage you to apply
