Team Manager

Your responsabilities for this position will be:- You will lead team members and ensure service delivery through a combination of internal team and/or external supplier team as an inspiring leader and a role model according to the company's core competencies, leadership commitments and operating principles.- You will ensure an outstanding customer experience and the reaching of other defined business objectives and a high service quality through team leadership and engagement with the Patient Care network and supporting functions.- You will lead Projects and Continuous Improvement.- You will ensure an outstanding customer experience and the reaching of other defined business objectives by monitoring, controlling and facilitating operational processes with the supplier team.- You will leverage a comprehensive understanding of the country strategy to identify needs and opportunities for added value. Collaborate with Country Organizations to create, modify, or discontinue services with the goal of proactively delivering Patient Care services that align with evolving business needs. Ensure the excellence of the service provided to Roche's customers and patients throughout this strategic alignment.- You will need to be able to Travel (required: 10-15%)
#J-18808-Ljbffr