.EOC TEAM LEADDetailsOtovo Shared Services, MadridEOCFull-timeAbout OtovoAre you looking for an opportunity to positively impact the world while working for a rapidly growing and innovative company? Look no further! Our mission is to make solar panels and batteries accessible to every European home by creating the easiest and most affordable way to go solar. We do this by connecting consumers who want solar panels or batteries with installer companies through our marketplace. As a result, we are revolutionizing how people think about renewable energy and helping create a more sustainable future. Since our establishment in 2016, Otovo has rapidly scaled its marketplace beyond the Nordics and operates in thirteen European countries.Join our team in Madrid and become part of a company that is revolutionizing the renewable energy industry. As a listed company on Oslo Stock Exchange, there's never been a better time to join our journey. Apply now to join the Otovo team and help us create a brighter future for all!About your roleWe seek a collaborative, knowledgeable, passionate and impactful EOC Team Lead to join our Madrid-based European Operations Center.This is a brand new role in which you play a crucial part in driving our company's process by leading a team of Project Managers and Customer Managers. You will get to establish best practices and unlock tremendous business value in supporting the Operations team.In 2023 Otovo centralized pan-European Operations team in Madrid and has built up a dynamic, ambitious, international/multilingual team of professionals who are passionate about being the very best team and delivering on the mission of putting solar panels on every roof in Europe and a battery in every home.Your responsibilities will include:Leading the the operations service of one market from Madrid (this could increase to several markets in the future); Hiring, training, and leading a team of Project Managers, Customer Managers and Project Administrators in the EOC; Go-to person for your teamManaging team capacity and performanceWorking in close collaboration with the markets and internally in the EOC to ensure continuous improvement in our internal processes; Controlling the projectspipeline identifying and solving bottlenecksBeing the guardian of the process, making sure operations are managed according to Otovo's BlueprintWho you are:+4 years of professional experience.Some Experience in the Photovoltaic industry is a must.Proven track record leading teamsStrong problem-solving skills and willingness to roll up one's sleeves to get the job doneDynamism, autonomy, rigor, sense of prioritization and customer focusMastery of IT tools, especially CRMCurrently based in Madrid, Spain, or willing to relocateFluency in EnglishFluency in French is a good to haveWe offer:The chance to be part of a success story positively impacting the planet
