Location: Fuengirola
Type of employment: Permanent
Working hours: Full time (37.5 hours per week)
Work-model: Office-based
Start: January
Are you our future Finnish-speaking Team Leader who wants to provide world-class service to both external and internal customers? Do you enjoy working in an environment where dynamic tasks and a close-knit team that supports each other are a natural part of our everyday life? Do you want to work in Scandinavia's largest company in household services?
About the role: You will be responsible for supervising, motivating, and following up with team members on a daily basis. As a team leader, you will be the contact point for many different departments and countries, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration. Ultimately, we believe in Freska that you should lead by setting a good example and engaging the team to achieve goals.
Responsibilities: Oversee day-to-day operationsResponsible for relevant KPIs and budgets of your teamMotivate team membersDiscover training needs and provide coachingEvaluate performance and provide feedback to all team membersCreate an inspiring team environment with an open communication cultureListen to team members' feedback and resolve any issues or conflictsRecruit and onboard new team membersRequirements: Proven work experience as a team leaderExperience in customer serviceExcellent communication skillsFluent in FinnishFluent in EnglishWe offer: Competitive salaryCollective agreement with permanent employment and 1 month probationary periodInduction and training to help you succeed in your jobBusiness activities, small and largeOffice location close to the beach in FuengirolaHealth carePrivate insuranceWhat exactly is Freska? We are more than just home cleaning; we are like Wolt or Foodora but with social responsibility! We are a unique team of more than 1000 people from over 70 countries where our values are an important part of our everyday life. Backed by top-tier venture capital firms, Freska has grown tremendously over the past seven years. We are working to revolutionize and become the leader in domestic services, while striving to become the best, most recommended workplace for home cleaners in Europe.
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