Team Leader Customer Operations Finland

Detalles de la oferta

Location : Fuengirola Type of employment : Permanent Working hours : Full time (37.5 hours per week) Work-model : Office-based Start: January Are you our future Finnish-speaking Team Leader who wants to provide world-class service to both external and internal customers?
Do you like working in an environment where dynamic tasks and a close-knit team that supports each other are a natural part of our everyday life?
And do you want to work in Scandinavia's largest company in household services?
About the role: You will be responsible for supervising, motivating, and following up with team members on a daily basis.
As a team leader, you will be the contact point for many different departments and countries, so your communication skills should be excellent.
You should also be able to act proactively to ensure smooth team operations and effective collaboration.
Ultimately, we believe in Freska that you should lead by setting a good example and engaging the team to achieve goals.
Responsibilities: Oversee day-to-day operations Be responsible for relevant KPIs and budgets of your team Motivate team members Discover training needs and provide coaching Evaluate performance and provide feedback to all team members Create an inspiring team environment with an open communication culture Listen to team members' feedback and resolve any issues or conflicts Recruit and onboard new team members Requirements: Proven work experience as a team leader Experience in customer service Excellent communication skills Must speak and understand Finnish fluently Must speak and understand English fluently We offer: Competitive salary Collective agreement with permanent employment and 1-month probationary period Induction and training to help you succeed in your job Business activities, small and large Office location close to the beach in Fuengirola Health care Private insurance What exactly is Freska?
We are more than just home cleaning; we are like Wolt or Foodora but add social responsibility!
We are a unique team of more than 1000 people from over 70 countries where our values are an important part of our everyday life.
Backed by top-tier venture capital firms, Freska has grown tremendously over the past seven years.
We are working to revolutionize and become the leader in domestic services while striving to become the best, most recommended workplace for home cleaners in Europe.
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Salario Nominal: A convenir

Fuente: Talent_Dynamic-Ppc

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