Team Leader Call Center English Speaker + Spanish Lm413

We are looking for a Team Leader who is a native English speaker and fluent in Spanish for one of our international accounts.
Contract Type: Permanent contract of 39 hours per week Location: Barcelona (Barceloneta, Metro L4 or Estación de Francia, Rodalies or Ciutadella ' Vila Olímpica, Metro L4 and Tram T4) Starting Date: ASAP Requirements: English speaker (Mother tongue) + Spanish fluent Relevant experience as a supervisor/manager/team leader Demonstrated ability to supervise, motivate, and coach staff Excellent verbal communication and interpersonal skills Strong organizational skills and attention to detail Your Duties and Responsibilities: Supervising staff Management, planning, and daily coordination of the team Reporting to managers: KPIs, SLAs Coaching and developing team members Ensuring efficient daily operations and processes Able to follow strict timelines What You Can Expect From Us: Training within the company Long-term contract Autonomy while working within a close-knit team Evolutive position A modern, pleasant, and well-located working environment Salary: €21,000.00 - €23,000.00 per year Benefits: Flexible hours Optional telecommuting Work Location: On-site employment #J-18808-Ljbffr