ABOUT US Leica Geosystems, part of Hexagon, is a global company supporting measurement professionals worldwide.
Based in Switzerland and with 200 years' experience it offers products for surveying and geographical measurement and is the global market leader for geodetic instruments.
Hexagon is a global leader in sensors, software and autonomous solutions and has approximately 21k employees in 50 countries.
Hexagon's Geosystems division provides a comprehensive portfolio of digital solutions that capture, measure, and visualize the physical world and enable data-driven transformation across industry ecosystem ABOUT THE ROLE As BI support team lead in our excellence support center organization, you will be responsible for a highly motivated and customer focused team.
Together with your colleagues, you will further shape and optimize our support processes, ensuring compliance with company policies and procedures.
Being highly integrated into our global analytics team, you are an important pilar of our journey to a data driven company.
RESPONSABILITIES Main BI support contact for our SAP Business Warehouse (BW) / SAP Analytics Cloud environment (SAC) Providing 2nd level support, handling of customer complaints and providing solutions Leading and managing our local two-member BI support team Defining and delivering key user and end user training for our analytic tool sets Developing and maintaining our customer support documentation Conducting integration testing for new developments YOUR PROFILE University degree in Economics / IT or a comparable on-the job development Experience in data warehouse technologies with SAP BW and SAC; development skills as an advantage Proven leadership and team management skills Proactive professional with high service orientation and excellent communication skills You have a highly customer focused mindset with a commitment to excellence Fluent English skills; Spanish as an advantage Willingness to travel up to 10% BENEFITS Competitive remuneration package: fixed part bonus paid 2 times a year in March and September.
The bonus is calculated according to the company's performance.
Stable employment conditions: permanent contract Ticket Restaurants (2442 euro net by year) Life insurance paid by the company Possibility to apply at any time for private medical insurance with Adeslas Modern office in an attractive location in Barcelona (5 minutes walking from Sants Train Station) Friendly and international working environment with collaborative spirit.
We have employees with 33 different nationalities in our Barcelona office Access to an online platform reserved for our employees where you can benefit from discounts on more than 50 brands including fashion, technology, travel, culture, etc.
Remote work policy: the company provides 250 euro per year gross to manage internet and other expenses.
Teleworking model: hybrid model with a lot of flexibility Flexible benefits in transport, education, kindergarten.