(Tbg989) - Senior Implementation Manager (M/W) - Temporary Contract 1 Year

.Non-Executive Senior implementation manager (M/W) - Temporary contract 1 year Please note this job is a temporary contract until September 2025. What you do Reporting to Vice President, Global Sales Operations you will be responsible for onboarding of new partners and the expansion of existing partners into new markets. You will play a role to leverage best project management and process engineering practices to creating repeatable project templates when applicable and create turn-key implementation processes that ultimately reduce the time to market. Key responsibilities: Manage complex, strategic and large projects that onboard new partners,

migrate partners to new solutions or expand the geographical footprint of partners' points of sale Ensure strong understanding of each partner's onboarding requirements (should not be shy of asking questions) and document the requirements and approvals Serve as a primary contact and advocate for our partners while managing the partner relationship throughout the project Lead the project team while working cross-functionally with different departments, leading without authority to achieve project goals, timelines, and budgets Assess the different tasks to meet the goals through strong internal networking, leveraging of resources and reengineering development, readiness, and testing processes. Ensure a smooth launch of our insurance in the partners' live environments Define milestones, roll-out plan, and timelines through both repeatable and customized project plans depending on the need of the partner Document all projects and processes and push the envelope in efficiency. Lead and contribute to a community of Onboarding and Project Excellence Provide regular updates through CRM tools and report on the status of all implementation projects.

Escalate risks and roadblocks in a timely manner What you bring 6+ years experience in the Travel industry (travel insurance would be a plus) 3+ years in a Project Management role Excellent communicator and project manager (experience with different kinds of project management – waterfall, agile – is a plus but not mandatory) Capable to work MS Project and Microsoft Office Result-oriented and high performer Able to lead without authority Facilitates process improvement Acts with transparency Team player Capacity to resist to work pressure and tight deadlines Business fluent level of English necessary, additional language would be a plus What we offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged

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