Tas Technician

Xarxes de Telecomunicacions Alternatives (XTA) is a telecommunications operator in the Penedès / Garraf area that offers its own radio and fiber optic services at both residential and professional level.
We need to incorporate an TAS technician into the technical support department.
The candidate will be part of an expanding company made up of a young and dynamic team with a very good work environment.
Responsibilities Resolving incidents on Internet and landline services.
Receive and make incoming calls for technical service.
Make basic checks on access to the service (antenna access, check wiring, response at 1.10, …).
Incident logging in management software.
Schedule / plan repairs with Wifi and FO technician.
Router configuration.
RMA's registration.
Closure of parts of work of field technicians.
Department Technical support service Employment Type Full time Qualifications Knowledge and Skills Basic computer skills.
Experience in customer service.
If you are interested in working with us, don't think twice and fill out the form below.
Application Form NAME * LAST NAME * EMAIL * PHONE * PLACE OF RESIDENCY * DATE OF BIRTH * (DD/MM/YYYY) WHY DO YOU WANT TO WORK AT XTA?
* Accepted file types: pdf, Max.
file size: 1 MB.
CV Authorization: I authorize the data provided to be used for the personnel selection processes carried out by the organization.
Data Protection Information BASIC INFORMATION ON DATA PROTECTION: Responsible: XARXES DE TELECOMUNICACIONS ALTERNATIVES, S.L.U.
Purpose: We will treat your data only for the personnel selection processes carried out by the company.
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Recipients: XARXES DE TELECOMUNICACIONS ALTERNATIVES, S.L.U.
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