Tas Technician

Xarxes de Telecomunicacions Alternatives (XTA) is a telecommunications operator in the Penedès / Garraf area that offers its own radio and fiber optic services at both residential and professional level. We need to incorporate an TAS technician into the technical support department. The candidate will be part of an expanding company made up of a young and dynamic team with a very good work environment.
Among the tasks to be performed are:
· Resolving incidents on Internet and landline services.
· Receive and make incoming calls for technical service.
· Make basic checks on access to the service (antenna access, check wiring, response at 1.10, …).
· Incident logging in management software.
· Schedule / plan repairs with Wifi and FO technician.
· Router configuration
· RMA's registration
· Closure of parts of work of field technicians
Department Technical support service
Full time
• Basic computer skills
• Experience in customer service
QualificationsKnowledge and skills• Basic computer skills
• Experience in customer service
If you are interested in working with us, don't think twice and fill out the form below.
NAME * LAST NAME * EMAIL * PHONE * PLACE OF RESIDENCY * DATE OF BIRTH * DD slash MM slash YYYY WHY DO YOU WANT TO WORK AT XTA? * Accepted file types: pdf, Max. file size: 1 MB. CV Authorization * I authorize the data provided to be used for the personnel selection processes carried out by the organization. * BASIC INFORMATION ON DATA PROTECTION: Responsible: XARXES DE TELECOMUNICACIONS ALTERNATIVES, S.L.U. Purpose: We will treat your data only for the personnel selection processes carried out by the company. Legitimation: Consent of the interested party. Conservation: The data provided will be kept for a maximum of 24 months. Recipients: XARXES DE TELECOMUNICACIONS ALTERNATIVES, S.L.U. and companies of the LinkUp group. Rights: Right to withdraw consent at any time. Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment. Contact details to exercise your rights: ******. Additional information: You can find more information in our Privacy Policy.
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