Global Technology Support Administrator - English SpeakerAre you looking for a place to grow your career that inspires and challenges you?
Then the PageGroup Barcelona Shared Services Centre (SSC), serving Confidential Executive and Page Outsourcing, is the place for you.
Open since 2014, our Shared Services Centre in Barcelona is a core part of our business.
We are champions of diversity and a community of experts, whether you work in finance, HR, marketing, resourcing and acquisition, or business technology.In fact, the PageGroup SSC is over 40 nationalities strong with more than 30 languages spoken.
In four years, we have grown from 30 people to beyond.Responsibilities:Provide support to business presence.Manage and effectively deal with support and administrative tasks.Provide excellent customer service by maintaining regular communication with users and providing updates proactively if required.Respect deadlines for projects and assigned tasks.Proactively deal with other Business Technology teams, providers, and stakeholders when required.Provide regular visibility to the management.Take initiative by proposing improvements, workarounds, and solutions.Enable teamwork by collaborating with your colleagues across GTS.Requirements:Fluent in English and preferably another language.MS Office package knowledge: Outlook, Excel, Word.IT curiosity to learn and grow in the technological environment.Basic IT knowledge will be a nice to have.Knowledge of Active Directory will be an added advantage.Organized, methodical, detail-oriented.Adaptation according to business needs.Ability to work as part of a team.Excellent time management: Prioritize tasks independently, chase escalations, and be able to work in a multidisciplinary environment with constant changes.Ability to handle demanding customers in a pressurized environment.Positive attitude.Ability to communicate both verbally and in writing at all levels, including Executive Board level.Ability to communicate technical issues to non-specialist audiences.Goal-oriented mindset.Motivational and energetic.Approachable.Competitive Salary, Bonus, Food Voucher, Life Insurance, Private Health Insurance, Career Progression, Multicultural environment.Find out more about our SSC by clicking here .#J-18808-Ljbffr