At our company, we are dedicated to maintaining a safe and enjoyable online environment for users around the globe. As a premier content moderation service provider, we work with some of the largest social media platforms to ensure their communities are free from harmful and inappropriate content. Our team in Barcelona is composed of talented professionals committed to upholding the highest standards of online safety and integrity.We are currently seeking a dedicated and detail-oriented Norwegian-Speaking Content Moderator to join our growing team.Position Overview:As a Norwegian-Speaking Content Moderator, you will play a crucial role in ensuring that online content adheres to the platform's community guidelines and standards.Key Responsibilities:Content Review and Moderation: Monitor and review user-generated content, including text, images, and videos, to ensure compliance with community guidelines and standards. Identify and remove content that violates policies, such as hate speech, harassment, graphic violence, nudity, and other forms of inappropriate material. Exercise sound judgment and sensitivity to cultural nuances while evaluating content.Decision Making: Make informed decisions on whether to remove or retain content based on established guidelines. Escalate complex or ambiguous cases to senior moderators or supervisors for further review and resolution.Collaboration and Communication: Collaborate with team members and supervisors to share best practices and insights for effective content moderation. Participate in regular team meetings and training sessions to stay updated on platform policies and emerging trends in content moderation.Documentation and Reporting: Maintain accurate records of moderation actions and decisions. Provide regular reports on content moderation activities and outcomes to management.Staying Informed: Stay current with platform policies, community standards, and trends in online content. Continuously improve knowledge and skills through ongoing training and professional development opportunities.Qualifications:Language Proficiency: Fluent in Norwegian (both written and spoken). Proficient in English (minimum B2 level).Skills and Experience: Strong attention to detail and the ability to work accurately and efficiently in a fast-paced environment. Excellent judgment and critical thinking skills, with the ability to make decisions independently and in accordance with established guidelines. Comfortable working with potentially sensitive or disturbing content, maintaining professionalism and emotional resilience. Prior experience in content moderation, social media management, or a related field is advantageous but not required.
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