.OverviewWELCOME TO SITASITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.Ready to redefine air travel? The journey starts here, with you at SITA.ABOUT THE ROLE & TEAM:As Senior Product Manager,
you will join the Value-Added Services (VAS) business leading the Product Management team. You'll have your own product area (TBD)where you will be accountable for owning the customer problem definition, market analysis, defining the strategy and driving the execution, and managing the product life cycle through championing and driving business performance. As well as your individual contribution, you will be key in leading and managing a team of product owners, providing guidance, coaching, and support.The world is changing. Are you ready to define with future of travel with us?KEY RESPONSIBILITIESProduct Strategy and roadmap for SITA Value Added Services (VAS)Thoroughly analyze and develop a deep understanding of market trends and customer needs for the delivery, support, and maintenance of VASPropose and execute the strategy for the product(s) in line with SITA's strategy including drafting product roadmaps and operating plans)Articulate and document the product vision strategy and define the target marketCoordinate with other departments to prepare documentation and presentations for Investment decisionsProvide regular updates on business performance, revenue generation, and customer satisfaction.Sales/Channel Strategy and SupportEstablish and implement an effective channel 'go to market' strategy for the products, including an agreed and executed sales and marketing planSupport bid management processes and pre-sales customer interactionsSupport Sales forces with a clear product value proposition and trainingProduct Innovation/DefinitionThrough a thorough understanding of customer needs, the competitive landscape, and market trends, regularly identify new opportunities, as well as requirements for enhancements to existing products/servicesAccountable for the products' functional requirementsLead/Sponsor of each product development project throughout the build/launch process to ensure delivery of the right product to market, within the agreed timescales. Propose process improvements where necessary
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