.About UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.Join a Company that is Powering the Future of Finance with AIRavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year's Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.Com, a next-generation platform aimed at transforming financial decision-making.RavenPack is looking to boost its Operational Service Levels by creating an entire new team to drive excellence on real time operations and incident response. As the organization is deeply immersed in releasing new product paradigms, we expect this new team leader to be at par with the organization needs of strategic leadership.The System Reliability Engineer Manager will play a critical role in establishing and leading a team responsible for ensuring the high availability, performance, and reliability of our real time services and IT infrastructure. This individual will be instrumental in setting up processes, defining best practices, and creating a culture of proactive incident prevention and rapid response.RequirementsExperience: 5+ years of experience in SRE, system administration, DevOpsroles, with a proven track record of building and leading high-performing teams.Technical Skills: Strong understanding of Linux/Unix systems, cloud platforms (AWS is a must), containerization (Docker, Kubernetes), CI/CD pipelines, and monitoring tools.Problem Solving: Excellent analytical and troubleshooting skills, with the ability to quickly diagnose and resolve complex issues.Communication: Strong verbal and written communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical audiences.Leadership: Proven ability to motivate and inspire a team, delegate effectively, and drive results.Project Management Skills: Experience on Project Management methodologies (Agile, waterfall) will be required.Passion for Reliability: A deep commitment to ensuring system uptime, performance, and customer satisfaction