.The InstituteThe Centre for Genomic Regulation (CRG) is an international biomedical research institute of excellence, based in Barcelona, Spain, with more than 400 scientists from 44 countries. The CRG is composed of an interdisciplinary, motivated and creative scientific team supported by a flexible and efficient administration and high-end innovative technologies.In April 2021, the Centre for Genomic Regulation (CRG) received the renewal of the 'HR Excellence in Research' Award from the European Commission. This recognition highlights the Institute's commitment to developing an HR Strategy for Researchers, designed to align practices and procedures with the principles of the European Charter for Researchers and the Code of Conduct for the Recruitment of Researchers.Please check out our Recruitment Policy: CRG Recruitment PolicyThe roleThe Systems Architect will be responsible for the correct management of the IT systems hardware, software, and cloud resources. In coordination with the IT Manager, they will define the list of IT Infrastructure services provided to the community and its corresponding Service Level Agreement, coordinating and supervising the hardware, software, and cloud service installation/configuration, maintenance, operation, and monitoring, ensuring high service quality, efficiency, and cost savings.They will collaborate with the Head of IT to design and maintain the IT architecture in place at the CRG and to uphold the cybersecurity of the CRG. The Systems Architect will supervise the systems administration teams to coordinate tasks and ensure the proper operation of the equipment, software, and services.The main responsibilities are:Definition of the IT Architecture in place at the CRGDefinition of possible improvements of the current servicesDefinition and implementation of new servicesImplementation of IT processes to automate the work done by the different teams of the IT departmentManagement of the Systems Administration teamDirect management, indirect management, or participation in CRG projects where IT is involvedSupervision of the Systems Administration SLAReporting of Systems Administration tasks, incidents, and change managementCollaboration in the Systems Administration tasksManagement of the current IT services available in the CRGManagement of the IT infrastructure available in the CRGAdministration of the current cloud services used by the CRGManagement of the Cybersecurity tasksResolution of incidents that can affect the IT services and escalation to external suppliers if neededAbout the departmentThe IT Department is responsible for providing IT services to over 500 users (employees or collaborators) located in the Barcelona Biomedical Research Park – PRBB. The department is divided into three areas: the Helpdesk team, responsible for direct user support; the Systems Administration team, in charge of administrating all IT systems; and the Web team, responsible for web development and support
