.HOTEL OVERVIEWStrategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience.
With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa.ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs.
We shine when YOU shine.
Come and be part of our dynamic team and experience immersive growth and career opportunities with us.Job DescriptionThe main responsibilities and tasks of this position are as listed below, but not limited to these:Review and schedule daily system operation tasks; prioritizes and ensurescompletion of tasks, following established procedures.Ensure optimal availability of the computer systems, POS, Hotel Network and Guest Internet Network.Perform/handle backup operations and tape management.Perform/handle system failures and recovery procedures.Maintain user accounts, user environments, directories and system security.Provide Desktop support.Administrate Helpdesk tickets via Corporate Portal Helpdesk Support Suite.Administrate Servers and IT infrastructure appliances.Apply System patches and updates.Install and/or maintain hotel office computers, network, file servers, network cabling, printers, and other related equipment, devices, and systems; adds or upgrades.Monitor and administer the network.
Regularly review server/event logs to detect server, network and security issues.Investigate all hardware malfunctions; notify and coordinate maintenance service with contractors.Ensure that all shift activities, unusual occurrences, and status events are properly logged, investigated, reported and resolved.Monitor inventory of supplies needed for operational requirements and assist in keeping supplies stocked by relaying order requests to IT Manager.Ensure timely user notification of maintenance requirements and impact on system availability.Qualifications2 years Computer Operations and Networking.Microsoft Operating Systems.Microsoft Application products such as Word, Excel, Access, Powerpoint, Visio, Project, etc.Basic Networking knowledge (TCP/IP, LAN, WAN).Knowledge of Hotel Application Systems is a plus.Must be able to work shifts, including weekends and Public Holidays.Our commitment to Diversity & Inclusion:We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent