As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
In this role, you will partner with the business client community to analyze, recommend, and provide technology solutions. As a subject matter expert, collaborate with IT, business clients, and/or solution providers to improve productivity and enhance processes in support of the client's business goals.
Tasks and ResponsibilitiesAs Systems Lead you are responsible for planning, implementation, administration, maintenance and support multiple global computer systems in the Strategic Marketing, Planning and Forecasting area.You consult business colleagues on solution alternatives and process adaptations to achieve effective and efficient solutions. With your ability you understand customer problems and urgency, providing technical solutions in a timely manner.The area of responsibility will include Cloud Services and on-premises systems.With your expertise, you lead the problem & incident management of assigned computer systems by performing ticket analysis, troubleshooting, taking corrective action, identifying trends.Maintain all system documentation of computer systems based on approved service and change requests (e.g. End user, support, system specs, architecture etc.)Ensure the security and compliance of the system (e.g. User Account Administration & Access Control) as well as license management.Monitor, control, and ensure the efficient operation of systems and software, including system interfaces to other applications, working closely with vendors and other IT teams.You will participate on cross functional project teams in a global, multicultural, and diverse environment in support of business objectives to improve productivity. RequirementsTechnical knowledge and understanding of:Relational databasesClient server and web/cloud applicationsIntegration technologiesDevelopment languages e.g. python and react.Prior experience in implementing and operating:Workflow-based solutions (PEGA)Custom applications using OpenShift as deploymentCustom applications using SFDCCustom collaborative solutions on SharePointData applications using Amazon Web Services e.g. Quick startersMS Edge pluginsSaaS solutions e.g. CxomniClient software packaging & deployment.Able to operate platforms on a global scale.Perfect understanding & experience of quality control and system documentation.IT life cycle methodology and service management skills (ITIL).Open mindset, thinking out-of-the-box with innovative ideas, approaches and solutions that could add more value to the organization.Excellent analytical thinking, problem solving, good communication, team-oriented attitude, proactiveness, agility and ability to work under pressure and communicate clearly with customers.English proficiency, German is a plus.Profound experience in developing technical documentation (e.g. SDLC documentation).Prior Experience with Agile methodology and tools (e.g. Jira/Confluence). If you have read this far, what are you waiting for to apply? We want to know more about you!
Our CompanyAt Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve.
Why Boehringer Ingelheim?With us, you can grow, collaborate, innovate and improve lives. We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.
Want to learn more? visit https://www.boehringer-ingelheim.com
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