System Engineer

Innovative IT consultancy based in London but with a global presence which Includes, Spain, Costa Rica and Antigua. We are leading advisors in their industry by creating lasting value for their clients.

Tasks Provide troubleshooting on wide range of incidents, ranging from web services, platforms, infrastructure, network, security, telecoms and applications. Provide technical guidance and assistance to Incidents Coordinators team. Work closely with or escalate to specialized teams including Network Administrators, Security, DevOps, etc. Create and maintain SOPs (Standard Operation Procedures). Identify potential systems problems and escalate to internal or external teams for resolution. Continuously develop and improve on technical aptitude, service knowledge. Automate standards operations procedures when possible. Participate in special projects as required. Requirements Exceptional troubleshooting skills in: Linux/Unix, shell bash scripting. Strong understanding of networking including TCP/IP, routing, LAN, and WAN. Knowledge in monitoring systems, Icinga, Nagios or similar. Highly motivated with a keen sense of ownership, autonomous, detail-oriented, highly organized, and quick to adapt to changes. Is an agile learner. Computer Science degree, technical certificate or similar training/certification. 3+ years similar experience. Excellent English communication skills, both verbal and written. Ability to work on a rotational shift basis, on weekends, and outside of typical business hours. If you are looking to be part of a dynamic and exciting company please dont hesitate in applying for this role which will be a one interview hiring process.



#J-18808-Ljbffr