About Us
Skydweller Aero Inc. is a transatlantic cutting-edge aerospace company developing solar powered aircraft solutions capable of achieving perpetual flight with heavy, and powerful payload capacity. Utilizing technology based upon the longest continuous renewably powered flight program in history, this fast-growing startup is developing a new class of unmanned aircraft, providing the persistence of geosynchronous satellites with the powerful sensing capabilities and the flexibility of a large, airborne platform. Skydweller Aero Inc. has World and US headquarters in Oklahoma City and European offices headquartered in Spain.
Job Functions
Support Level 2 technical assistance; available for Level 1 Level 3 Support when needed.
Incident and problem resolution.
Network troubleshooting to diagnose any issue and escalate.
Endpoint (W10) and Application Support.
Administration of Office365, Active Directory, and Windows Server (2019/2022).
Administration of virtual environments. Some non-business hour support may be required.
Job Description
The candidate for this position will act as a first point of escalation for incidents and requests; provide expertise for Windows server administration; assist with maintenance and configuration of enterprise assets; contribute to team discussions and ideas.
Required Qualifications
5+ years experience in a professional information technology environment.
Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or technical discipline. Equivalent working experience may be considered.
Experience with Microsoft products including: O365, Exchange Online, SharePoint, Windows Server, Azure Active Directory, Windows 10 environment, Advanced Threat Protection, PowerShell scripting.
Experience with enterprise backup solutions.
Proficiency with virtualization (VMWare) and cloud environments (Microsoft Cloud/Azure).
VPNs.
Proficiency with Windows Server 2019-2022 deployment, troubleshooting, and administration.
Ability to thrive in an ambiguous and fast-paced IT environment with a positive attitude.
Ability to act on own initiative while maintaining effective relationships with management, co-workers, and clients.
Ability to cooperate with the team to provide assistance, solutions, and troubleshooting.
Preferred Tools / Process Experience
Familiarity with SharePoint development.
Atlassian Jira and Confluence.
Experience with Apple and Windows endpoint management.
Proficiency with Active Directory Group Policy Management and Windows PowerShell scripting (working with cloud with PS).
Experience with network administration including troubleshooting switches, routers, firewalls, network traffic analysis and network security.
Experience with MS InTune management, configuration, and deployment.
Experience with cybersecurity best practices.
Company Benefits
Health insurance: We offer health insurance to all FTEs, which can include medical, dental, and vision coverage.
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