System Administrator Iii

20240802-BP-427-01 Active (NSA) Top Secret Clearance with Poly RequiredSalary Range: Up to $80K (salary is commensurate with education and experience) Job SummaryJunior Positions to manage help desk. Moving messages from one system to another via a DTA machine.
Please Note:This job requires an existing NSA Top Secret Clearance and Polygraph. Experience Needed:Citizenship: Must Be a US CitizenExisting Clearance Required: Active Top Secret SCI with PolyCollaborate with cross-functional teams to achieve project goals and milestones.Stay updated with the latest technologies and industry trends to drive innovation.Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provides support for the escalation and communication of status to agency management and internal customers.Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

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