.About UsSkydweller Aero Inc. is a transatlantic cutting-edge aerospace company developing solar powered aircraft solutions capable of achieving perpetual flight with heavy, and powerful payload capacity. Utilizing technology based upon the longest continuous renewably powered flight program in history, this fast-growing startup is developing a new class of unmanned aircraft, providing the persistence of geosynchronous satellites with the powerful sensing capabilities and the flexibility of a large, airborne platform. Skydweller Aero Inc. has World and US headquarters in Oklahoma City and European offices headquartered in Spain.Job FunctionsSupport Level 2 technical assistance; available for Level 1Level 3 Support when neededIncident and problem resolutionNetwork troubleshooting to diagnose any issue and escalateEndpoint (W10) and Application SupportAdministration of Office365, Active Directory, and Windows Server (2019/2022)Administration of virtual environments.Some non-business hour support may be required.Job DescriptionThe candidate for this position will act as a first point of escalation for incidents and requests; provide expertise for Windows server administration; assist with maintenanceand configuration of enterprise assets; contribute to team discussions and ideas.Required Qualifications5+ years experience in a professional information technology environmentBachelor's Degree in Computer Science, Information Systems, Engineering, Business, or technical discipline.Equivalent working experience may be consideredExperience with Microsoft products including: O365, Exchange Online, SharePoint, Windows Server, Azure Active Directory, Windows 10 environment, Advanced Threat Protection, PowerShell scripting.Experience with enterprise backup solutions.Proficiency with virtualization (VMWare) and cloud environments (Microsoft Cloud/Azure) VPNsProficiency with Windows Server 2019-2022 deployment, troubleshooting, and administration.Ability to thrive in an ambiguous and fast-paced IT environment with a positive attitude.Ability act on own initiative while maintaining effective relationships with management, co-workers and clients.Ability to cooperate with the team to provide assistance, solutions, and troubleshooting.Preferred Tools / Process ExperienceFamiliarity with SharePoint developmentAtlassian Jira and ConfluenceExperience with Apple and Windows endpoint management.Proficiency with Active Directory Group Policy Management and Windows PowerShell scripting (working with cloud with PS)Experience with network administration including troubleshooting switches, routers, firewalls, network traffic analysis and network security.Experience with MS InTune management, configuration, and deployment.Experience with cybersecurity best practice.Company BenefitsHealth insurance: We offer health insurance to all FTEs, which can include medical, dental, and vision coverage.Paid time off: This includes vacation time, sick leave, and personal days
