Job Summary: Requires excellent knowledge and experience with project management methodologies in order to support multi-country payroll implementations. Strong communication and cross-cultural skills are necessary to collaborate with global team members, as well as technical knowledge to set up a global platform.Responsibilities:Act as the client's privileged contact in the implementation process, working closely with Celergo's global partners to help the client analyze and implement payroll regulations in accordance with legislation and guarantee the highest level of service.Perform analysis activities to define the required technical specifications of the information system that meet customer configuration needs.Conduct global kickoff calls, create project charters, rollout plans, and project plans for all countries in scope, ensuring that all milestones and timelines are respected by the client and in-country partners.Ensure the client respects the implementation window as per the contract agreement.Keep all related tools constantly updated and ensure billing information is accurate for proper invoicing.Assist with the global implementation process, working closely with Celergo's global partners.Analyze the client's organization (information channel, interface, etc.).Configure regulatory settings in the global ADP platform (CGC).Develop, test, and optimize the global solution according to customer specifications, ensuring all steps are followed in the system for correct invoicing.Organize and support meetings with key stakeholders as needed to review project status, discuss, and review issues.Provide status reporting and responsive feedback to management and senior leadership.Provide action plans and issue resolution as appropriate.Explain payroll (compensation, benefits, etc.) and its financial implications to clients.Clearly explain country-specific payroll issues to clients with the help of in-country partners.Train clients through online demonstrations using our payroll technology.Serve as a point of contact for client inquiries, invoicing, and fulfillment regarding client-impacting issues throughout implementation.Review Excel documents and verify figures using basic accounting knowledge.Relay pertinent payroll information to our global partners in a timely manner.Exhibit excellent verbal and written communication skills, as well as strong presentation and interpersonal skills.Ability to work under pressure while maintaining a professional demeanor.Ability to problem-solve and seek alternative solutions.Travel to client locations when required.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
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