Description
Do you have a native level of German?
Are you interested in a full-time job located in "El Vallés"?
Do you have previous experience in customer service, administration or logistics?
Then this is your chance to work in a multinational organisation with a positive working environment!
Our client is an American company in the industrial sector, present worldwide and providing highly technological solutions for air filtering.
They are building up their new center, heavily investing in structures and multilingual talent.
As a back office, your key responsibilities will be:
You will handle, process, monitor and follow up on customers' purchasing orders.You will ensure effective service and administrative support for the assigned customers.You will provide delivery commitment to customers and follow-up on order activity, alerting the customer and sales team in case of discrepancies.You will handle new customer and supplier requests creation, manage invoice creation and corrections, and oversee the return of material activities.You will receive and process customer inquiries on standard pricing, lead-time, products, and availability through efficient, prompt and friendly communication to maintain excellent customer relationships.You will establish a key communication link between customers and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities.
Requirements
You are the person we are looking for if:
You have a higher education or bachelor's degree with administrative and/or commercial orientation or equivalent through experience.You have at least 2 years of experience in administration/customer service/logistics.You have knowledge of MS Office packages and Outlook.
Knowledge of Oracle R12, incoterms, payment terms, and CRM are an asset.You have a native level of German and an advanced level of English (company language).You have strong communication and administration skills, are a fast learner, and a team player.You have flexibility, the ability to multi-task, manage time, and adapt to changes.
Offer
What we offer:
You will receive a salary between 23k-26k.You will get a 1K yearly restaurant ticket.You will have a company bus from Plaza España to the company location.You will receive a permanent contract.You will have growth opportunities.You will enjoy a hybrid model (2 days in the office - 3 days from home).You will get private health insurance, private dentist, and life insurance after one year.You will enjoy a good work environment.Conocimientos: Problem-Solving, Good Communication Skills, MS Office
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