Swedish Speaking Customer Service Representative

Patrique Mercier Recruitment is currently looking for a Swedish Speaking Customer Service Representative. As a Customer Service Representative, you will provide excellent customer support to Swedish-speaking customers.Joining our team will give you the opportunity to work in a dynamic and fast-paced environment, collaborate with team members, and contribute to providing exceptional customer service.ResponsibilitiesRespond to customer inquiries via phone, email, and chat in a timely and professional mannerAssist customers with product information, orders, and returnsResolve customer complaints effectively and efficientlyKeep accurate records of customer interactions and transactionsCollaborate with team members to ensure customer satisfactionStay up-to-date with product knowledge and company policiesAdhere to quality standards and follow established proceduresRequirementsFluency in Swedish and English, both written and spokenPrior experience in customer service or a related field is preferredExcellent communication skills and ability to build rapport with customersStrong problem-solving skills and ability to remain calm under pressureAbility to multitask and prioritize tasks effectivelyDetail-oriented and committed to providing exceptional customer serviceProficient in using computer systems and software applicationsBenefitsPrivate Health InsurancePension PlanPaid Time OffWork From HomeTraining & DevelopmentPerformance Bonus
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