Company DescriptionBosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,500 associates at 28 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and logistics sectors as well as information and communication technology.Job DescriptionReady to learn, grow and inspire others? We are looking for our new generation of remote partners to impress our clients and develop true and meaningful relationships with them.As a Customer Representative, some of your daily responsibilities will be:Be the image of the company and service and ensure high customer experience by responding, escalating and following up all requests.Follow the company's Internal Regulations, policies as well as the service's work instructions and processes.Achieve the individual and service key performance indicators.Strive to continuously develop and improve the processes and service to always ensure the best customer experience.What we offerBe a part of our international network and profit from the diverse opportunities of a global employer: Training and internal growth opportunities.A full-time job, permanent contract.Our working environment is fun, rewarding and offers room for creativity.Work five days per week, Monday to Sunday. Shifts are fixed, with no rotations.Work 100% remote (from Home) anywhere within Spain. Working from other EU countries up to 15 days per year can also be considered.Estimated Salary: Nível 9 - Convenio Contact Center 15392,41€ + Plus Idiomas 1339,80€ + Language Adder SW 1339,80€ + Multiskill 2 Idiomas + Bonus de hasta 720€ Brutos Anuales.Permanent Contract.Initial Training paid by the company. Expert trainers from BOSCH will lead the learning process.Internal promotion opportunities.International and diverse coworkers.QualificationsWe don't require any previous experience but you must have strong verbal and written communication skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional manner.Fluency in SWEDISH LANGUAGE (C2 level, Native or equivalent), English (C1 Level) is required. Multiple language capability is desirable.You must be ready to work from home.Available to work on the night shift.Impress us with your competence, personality, and commitment, and you'll be able to set out on a new career path. It is your expertise, commitment, and experience which makes our services "Invented for life" and sparks enthusiasm in our customers.#J-18808-Ljbffr